* Proofs are offered for our acrylic, glass and crystal awards, as well as corporate plaques and economy plaques.
* The proof will be sent, in the form of a PDF File sent via e-mail, a minimum of 1 day before due date. The proof will show the wording and the font style that will appear on the item you have selected for purchase.
* Delays in returning the proof signoff can cause delays in production and delivery.
* Multiple awards of the same item, you will receive 1 proof to approve.
* Proof must be signed off prior to production as a last effort to ensure there are no spelling. grammatical or logo placement errors before engraving and personalization can proceed.
We do not correct your spelling or grammatical errors in personalization text due to the fact some spellings of your words may be misspelled on purpose. It is your responsibility to ensure the text you have submitted is spelled correctly and is free of grammatical errors.
Once a proof has been approved, any changes you make may not be possible. Each piece is custom personalized with your text and/or logo, and cannot be returned. The only exception is if we mis-engrave text or logos provided as signed off on the proof. In such scenario, we will re-engrave on a new product of same item (or similar item, if original item is no longer available) at our expense in order to correct such an error. Any such errors must be brought to our attention within 10 days of receiving the order.
